Strategic Plan
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Key Outcomes and Focus from our Strategic Plan
Our Strategic Plan for 2021-2024 places the people we support right at the heart of everything we do. The shift to the NDIS has reinforced our mission of developing the independence of all our participants.
Our Mission
We support the lifestyle, physical and emotional needs of participants and their families through the provision of personalised activities, accommodation services, life skills and training programs of the highest quality.
Service delivery
- Identify and define quality person-centred practice
- Offer services that satisfy recognised quality assurance standards
- Make strategic and consistent use of social media as a communication tool
- Regularly monitor and review service capacity
Our people
- Continue to be an employer of choice
- Nurture a harmonious workplace with a culture of mutual trust and respect
- Develop skills, abilities and tools to meet participant needs
- Maintain a united, productive and motivated Board of Management
- Enhance the skills and knowledge of all those who are engaged in our activities
- Recruit and effectively manage an active team of volunteers
Sustainability of operations and finances
- Develop administrative skills and resources sufficient to sustain future operations
- Develop and implement a sustainable plan for raising funds
- Maintain our professional fundraising capability
- Maintain a Board of Managers that is thoroughly informed of finances and can engage with financial matters
Marketing and communications
- Create an effective marketing and communication plan that gives direction to future activities
- Foster increased brand recognition
- Develop a contemporary, interactive and user-friendly online presence to enhance communication about services and programs
- Continue to be an active contributor to major issues
Emerging opportunities
- Pursue opportunities presented by social media strategy
- Sustain a focus on actively searching for and recognising emerging opportunities
- Identify and evaluate possibilities of forming partnerships with like-minded organisations